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Our Secure Site Information

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Overview - Your protection is important to us
Why it is safe to shop online at
100% Safe Shopping Guarantee
The Secure Order Process & Our Shopping Cart
Contact Us - Questions and Comments

Overview - Your protection is important to us
The Bottom Line - In a Nutshell

We understand and share your Internet security concerns.We operate a secure site that respects the privacy of its' customers. We've worked to develop a highly secure online ordering process - one that lets you shop with complete confidence at Our Secure Server will encrypt and protect your personal information during your purchase. In addition, we offer a100% Safe Shopping Guarantee (see below) that gives you complete protection for your credit card transactions. Our customers receive the high level of service, convenience and trustworthiness we know they expect from us.

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Why it is safe to shop online at
Our measures to protect your money and your privacy

We use the Volusion Secure Data Encrypted service and software to enable the use of a digital certificate (a unique Secure Server ID) which assures that all customer communications are encrypted for privacy and security. You can click on any Volusion SSL Secure Site Logo on our site (at the bottom left of every page) to ensure that is authentic and safe. The verification process happens in the background and establishes a secure channel every time you place an order on our site. Based on the same technology used to protect nuclear missile codes (Secure Sockets Layer), Volusion Secure Server IDs provide the strongest security and encryption available today.

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100% Safe Shopping Guarantee
Our Pledge and Commitment to You, Our Customer

We guarantee that your credit card information will be safe when you place an order at Our 100% Safe Shopping Guarantee means that you'll never have to pay any money related to unauthorized charges to your credit card account, if those charges result from a transaction at Bottom line: You're always protected when you shop our site.

Our guarantee works like this: If you're ever a victim of credit card fraud, the Fair Credit Act (of the Federal Trade Commission) states that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With our 100% Safe Shopping Guarantee, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account, if those charges result from an order you've placed on our secure server. You must promptly notify your credit card company of any fraudulent charges and follow the procedures for doing so as outlined in your credit card agreement to receive the protection and benefit of this guarantee.

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The Secure Order Process & Our Shopping Cart
What happens and how you'll know

Our website encrypts your credit card number and personal information prior to transmission over the Internet using up to 256-bit Secure Sockets Layer (SSL) technology protocol to maintain the highest level of security. This technology is built into popular browser software and is required to complete an order.We recommend keeping your browser up to date with the latest version.These new releases are usually available for free and can be downloaded from the respective vendor. Our site provides advanced security for your online purchases. The following section describes how the secure order process works.

1. Starting Your Order
Every order at is secure, and clicking a Checkout button on any page is all it takes to get started. The security features are automatic; you don't need to do anything special to establish this protection.

2. Making a Positive ID
After you've clicked the Add to Cart button and decided to complete your purchase, your browser looks for a digital certificate to confirm that it is communicating with (we are a Volusion Secure Site). Once a positive ID is made, your order continues.

3. Entering Secure Mode
At this point you may see a pop-up window which some browsers display when you are about to receive a secure document. It's fine to click "OK" (or "Continue") to proceed - it simply means that you will begin receiving pages in a highly secure format. FYI - Some pages may load slightly slower with a secure connection.

Next, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format.

Microsoft and Mozilla Firefox browsers each display a unique small lock symbol to identify when you have established a secure connection or entered a secure area. If you see the lock connected, you are linked to a secure environment. Please feel free and confident to enter your personal and credit card information - the encryption is very powerful and is actually safer than handing your card to a clerk or using your card information over the phone. Confirming message windows may or may not pop up (depending on your settings) each time you enter or leave a secure area or connection. We recommend that you try to upgrade to the latest version of your browser whenever possible. These are free to download from each respective vendor.

After your browser has entered secure mode, we'll ask you to enter your personal, shipping and credit card information to complete your order. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted.

4. My Order Is Complete. What Happens Next?
Security measures continue even after you've placed your order, as we process your order on a highly secure internal system that is inaccessible via the Internet. You may continue to browse or leave our site - your order is protected and safe with us.

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Contact Us - Questions & Comments

If you're still concerned about security or have any other questions or comments, please click on the link below to send us an email. A speedy reply will be on its way. We're glad to receive your inquiries or feedback and we read all our mail with great interest. Additional information is available in the security section on our FAQ page.

E-Mail inquiries to: [email protected]

Or Call: Customer Service Phone (800) 388-2359

Or write to:
Attn: Customer Service
1679 W. Hamlin Rd.
Rochester Hills, MI 48309